Server Management

This is a complete, 24/7 server monitoring, remediation, maintenance and management solution. Typically, a single server generates between 5-10 alerts per day. Our engineers watch the alerts, analyze them and intelligently escalate issues. Our engineers will monitor and troubleshoot server problems based on alerts and early warning information received. Icon Systems Inc. provides 24/7 advanced remote monitoring and management of Windows Servers - including applications designed for small and medium sized businesses.

SUPPORT

  • Unlimited Support
  • 24/7 monitoring and troubleshooting
  • Windows 2000/2003/2008 Server support
  • Windows Small Business Server support 
  • Microsoft Exchange Maintenance and Administration
  • Backup Monitoring and Administration

MAINTENANCE

  • Event Log Monitoring
  • Drive Space Monitoring
  • Log File Maintenance
  • Microsoft Patch Management 
  • Service Pack Installation Early Warning and Preventative Maintenance

SECURITY

  • User Account Administration
  • File Sharing Permission Administration
  • Security Administration
  • Anti-Virus Management